CUSTOMER CARE

Applejack Ash here at Leviathan's Cove, please let us know what we can help you with! I am a 1  woman show bringing you the the most unique and authentic product and care, that I know possible, that will assist with all your witchy needs! If the answer to your question isn't found below, please feel free to call us or email us at your earliest convenience. 

Have any questions or concerns? 

We are always ready to help!

EST ZONE

 

Call us at

905-207-3355 

or send us an email to:

Leviathan's Cove

Custom Orders

Here at Leviathan's Cove we are happy to accept custom orders. See something you like, but want it more personal? Just drop me an email or a phone call and we will be happy to put our skills to use! 

Don't see what you want? Have something you've been dreaming of for yourself or someone else? We'd be more than happy to help! 

FAQ

Product:

Do you provide International delivery?

  • Absolutely! However,Buyers are responsible for any Customs and import taxes on items, that may apply. We are not responsible for any delays in items that need to go through Customs.

 

How do I return an item?

  • Buyers are responsible for returning shipping costs. Items must be in original buying condition. Buyer is responsible for any loss in product value

     The following items cannot be returned:​

  • customized or personal orders

 

What is your return, exchange and cancellation policy?

  • We will gladly accept returns, exchanges and cancellations.

Please do the following:

  • Contact me within 14 days of delivery

  • ship items back within 30 days of delivery

  • request a cancellation before the item has been shipped

.

Readings:

Estimated shipping times:

  • Canada: 1-3 Weeks

  • USA: 3-7 Business Days

  • United Kingdom: 2-5 Weeks

  • Europe:2-5 Weeks

  • Australia, New Zealand and Oceania:4-6 Weeks

  • we will do what  we can and try our best to meet these shipping estimates, but cannot guarantee them. Actual Delivery time will depend on the shipping method you choose.

 

Processing time:

  • The time I need to prepare an order for shopping varies. For details, see individual items.

When will my order be shipped?:

  • Orders are shipped monday-Friday by 1:00pm central time, excluding holidays

What's the difference between a Tarot Card reading and an Oracle Card Reading?:

  • Tarot has an inherent structure based on playing cards and hierarchy.

  • Oracle is more intuitive and based on the inspiration of the creator

 

How long does a reading usually take?:

  • That depends on the type of reading and how many cards.

  • It also depends on how much we channel in at the type of reading.

  • As an example: a 3 card Oracle reading can take roughly 30-45 minutes.

What kind of things can I expect to hear in a reading?:

  • Although readings are very personal and vary from person to person, most people hear about their past, present and future in great detail.

  • Each reading we give the person detail about their situations and guidance on how to work with them.

  • Ashley has spoken with people, passing along messages  and descriptions from and of past loved ones.

How many years of experience do you have?:

  • Starting at the young, impressionable age of just 11 years old I have over 15 years of experience reading Tarot Cards

  • And over 5 years reading Oracle Cards and Auras intuitively.

  • Jean has been practicing her readings and craft since 2004.

 

How can I receive my reading?

  • As luck would have it, Ashley is a gifted intuitive reader and can read for anyone no matter where they are, as long as know the English language.

  • Jean is also comfortable and capable with readings from and to anywhere.

What are some ways I can know my reading?

  • Online via Instagram or Facebook Chat

  • Through email

  • Phone call

  • In person

  • Webcam

  • Text message

What is an Aura Reading?:

  • An energetic field beaming off of the human body,

  • Each person as their own unique colour.

 

What are Chakras?

  • With 7 in total, Chakras are the center of our spiritual power, each with a different focal point.

Why is it important to know my Aura colour?:

  • Knowing your Aura colour can help you understand yourself better

  • It can help you understand what part of your Chakras need to be realigned and balanced

  • we will also give you information on how to cleanse and realign your Chakras and Aura         

 

What does it mean when you tell me my Chakras and Aura need to be cleansed and realigned?

  • Sometimes when we have Chakras and Auras that aren't balanced properly we often get sick, have sleep issues and have mood swings. By cleansing and realigning both your Chakras and Aura you can help treat and even eliminate these problems.

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NEED ASSISTANCE?

905-207-3355

leviathanscove1@gmail.com

 

© 2019 by Leviathan's Cove

Embrace your body   Elevate your mind   Enrich your soul